"SafeYard™" is a trademark of Pet DeFence, Inc. Pet Stop® Battery Help: Click for Battery Info This is not a fool-proof evidence that the fence is not working. We have gotten calls that the collar is not working because the dog is not crying or whimpering when he gets too near the fence. Chances are, your dog hears it just fine. This does not indicate that your collar is not working, only that you do not hear it. Therefore, you may need to change the shock level OR tighten the collar or shorten the neck hair, or adjust where the collar is worn to a higher and tighter position on the neck or ALL THE ABOVE.Īlso, sometimes the beep too soft for you to hear. However, just because the collar makes noise, it does not mean that the shock is turned up high enough to get the attention of your dog. It is a good thing if when you test your collar at the signal field and it makes continuous “Beep-Beep-Beep” sound. It will tell you definitively that the fence is or is not working. Make sure you touch both points on the receiver at the same time when you hear the collar beeping. If you do not feel a shock, then there may be a problem with the receiver collar. Touch both points on the collar while it is ticking or beeping. Note: If you do not hear the collar beeping, please consider testing it on your own fingers. The dog should be getting shocked if it goes too far. The wall-mounted transmitter is working.Ĥ. As you approach the edge of the yard, you should hear the collar begin to “beep-beep-beep”. It will not work that high off the ground since the signal is not adjusted to activate the collar much above your dog’s neck level. Please do NOT hold the collar up as high as your own ears and try to hear it beep. Be sure you are stooping over so you are holding the collar at the same level above the ground as it is when your dog is walking in the yard. Now walk into the yard holding the collar in this position. Hold the back of the strap, with the receiver hanging at the bottom of the collar loop, at 6 o’clock, and the points pointing up to 12 o’clock. Posted in Pet DeFence News 0 Comments 1 Likes How do I test my collar to verify it is working?Ĭlose the strap so it is as though your dog is wearing it.
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