![]() ![]() Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Promotional content will be removed and issues concerning ’s services should be routed to our Customer Service or Accommodation Service teams.Ĭontributions should be appropriate for a global audience. Please don’t include personal, political, ethical, or religious commentary. The most helpful contributions are detailed and help others make better decisions. They are also applicable regardless of the sentiment of the comment.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly without limiting expression of strong opinions. We sometimes show external review scores from other well-known travel websites. If you like, you can sort and/or filter them (by time of year, review score, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. I will only be staying here when I return to Chicago.Each review score is between 1-10. I loved that there was a Target a block away for last minute necessities, and I recommend the Goddess and the Baker, a few blocks away, for coffee/food. The hotel is downtown which can be a little hairy at night but overall I felt safe. I was at such ease in the restaurant that I felt compelled to journal. I ate breakfast in the (CHIC) restaurant one morning, and it was so calm and the breakfast sandwich was huge and delicious. One day, they had pineapple-infused water by reception for everyone to enjoy. One of the nights, I popped down late with a cookie craving, and they have a cart with snacks that you can charge to the room. I took a relaxing, hot bath/shower each night, and the room offers comfortable robes as well. The bed is EXTREMELY comfortable! I slept wonderfully for the few nights I was there. The stuffed animal on the bed greeting me with room info was such a cute touch. ![]() This hotel uses physical keys instead of key cards which was interesting but easy for me. ![]() I certainly recommend Staypineapple! I was nervous that my late check-in wouldn't be smooth, but I was met with ease and grace at reception. ![]()
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